FREQUENTLY ASKED QUESTIONS
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
How long will it take to receive my order?
UK: 1-2 Days | Europe: 3-5 Days | United States: 5-10 Days | Asia: 5-10 Days | Oceana: 7-21 Days
International shipping times will range depending on the country we are shipping to. We cannot guarantee these delivery times above once they land in the country of receipt due to local couriers.
Can I return a product?
We will gladly accept returns within 30 days of your order arriving for a full money back guarantee. If proven to be the case, we will also accept returns of faulty items thereafter.
Note: We will only accept returns on items if they are sent back unopened and in their original packaging.
How do I return a product?
To make a return, please email: customersupport@hytro.com to contact us for assistance.
How do I track my order?
A tracking link will be provided to you in your order confirmation email. Follow that link for status updates and tracking details during delivery.
Reach out to us directly:
View our Journal
Built for Performance, Backed by Athletes: Casey Toohill on Investing in Hytro
When NFL Defensive End Casey Toohill was in London during the off-season, Hytro Founder and CEO Raj Thiruchelvarajah made sure to carve out some time with him. More than just a catch-up, it was an ...
Pressure, Preparation and Performance with Wales Rugby’s Courtney Keight
There’s a big difference between preparing for the Six Nations and preparing for the upcoming summer tournament. For Wales back three Courtney Keight, that difference has been felt in every gym ses...
Structure, Science and Showing Up with Ireland Rugby’s Edel McMahon
Test match rugby demands courage, control, and composure. So does growing up on a farm in rural Ireland. For Edel McMahon, one world helped prepare her for the other. Farming life is full of unexp...